Frequently Asked Questions

  • If you need help using our platform, all the technical answers can be found in this section.

  • You can also contact our support.

 
I want to create a production site.
How can I modify the user’s mail?
I’m not producer, but I’m listed as production site… What can I do?
How can I find my assessment after completing it?
I cannot validate my email address.
 
My data is not updated, help!
I would like to modify the information of my production sites.
How can I share my evaluations with my clients?
How can I download all the information of my production site and its evaluation?
I try to share my information with my client, but it doesn’t work…
I encounter bugs on the platform, some buttons don’t react, it’s impossible to navigate the website…
 
We would prefer to pay via bank transfer than direct debit…

Contact us!

Phone number: +33 6 74 27 39 85